According to chapter 4 “ New Media Relations in the
Conversational Age”, traditional media is newspaper, television, magazine and
radio. According to LifeProof the company does not participate in any
traditional media. Although LifeProof participates in news articles, it is
online magazines and blogs like this article on Eonline.com. The new media relations strategies that LifeProof uses are
social media and entertainment sites such as: Facebook, Twitter, Instagram, Youtube,pinterest, Tumblr, and Gmail.
The brand detail that LifeProof incorporates into their
media relation’s strategies is that on their Facebook, Twitter and Instagram
page it is apparent that you are on the company’s official page and not a
copycat page. On these social media sites the company or their intern responds to many of the questions and comments and engages in multiple conversations with their subscribers. Check out this conversation between Facebook followers and LifeProof!
LifeProof’s media strategy compliments its personality in
many ways. Its social media sites such
as Facebook and Twitter allows their customers to be able to post on the
different social media about their love for their product. On sites like
Pinterest and Instagram happy customers can take pictures of their accidents
such as dropping their phone in the pool, or food and drinks spilling on their
phone. With the LifeProof case their phone and electronic device is protected. Check out this photo that was on Pinterest!
Most photos, videos on YouTube as
well as comments that are added to twitter and Facebook from customers are all
positive. Although it helps the company with its reputation it also gives
customers the appearance of freedom, heavy duty, protection, and durability,
which is the personality of LifeProof. The comments helps the company know what is needed and expected of LifeProof and ways for them to improve. Since this company is a case to protect electronic
devices and is well known for its iPhone case, it is only appropriate for
LifeProof to use new media relations strategies. This helps with their target
audience because the people they are marketing to use many different apps on
their phones such as Pinterest, Twitter and Facebook.
LifeProof's media strategies can be improved through their
promotional video. I feel as if their videos on their Youtube channel and
website to promote their four proofs are too staged and made into a mini movie.
I feel as if the company should use real people making real mistakes and having
accidents with their phone and devices. It should be more believable, I feel as
if when a person who has no prior knowledge of the product watches the video
they should be saying “Oh Shit!” and be amazed at how well protected the device
is when using the LifeProof case. Being a person who has both a LifeProof case for my iPhone and iPad case I feel that the original LifeProof video does not demonstrate the durability of the case and do justice. Since I have had several incidents with my phone I know what it can withstand, I would prefer a real person like myself demonstrate and the company post my video to promote instead of their mini movie. Checkout these two videos!
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